If you have been impacted by loss of income or are facing financial hardship and require assistance with managing your Rates payments, please complete the application below.
Council will provide flexibility to customers where possible. If you are unable to make payments by the due dates, please contact us or complete an application for financial hardship assistance as soon as possible.
Potential arrangements may include;
- Payment plans and extensions of time to pay
- Referral to an Accredited Financial Counsellor
- Postponement of rates for Seniors card holders